Insights for behavioral health billing.
Tips, strategies, and stories from our team to help your practice thrive.
Aging Client Balances: What They Mean, What They Cost, and How to Clear Them
Aging client balances drain behavioral health revenue. Learn what A/R aging means, industry benchmarks, and how to collect without damaging client relationships.
CO-22 Denial Code: What It Means and How to Fix It for Your Behavioral Health Practice
Get a CO-22 denial? Learn what this coordination of benefits code means, why it's common in behavioral health billing, and the steps to fix it fast.
CO-97 Denial Code: What It Means and How to Fix It in Behavioral Health Billing
CO-97 means a billed service is bundled into another. Learn why behavioral health practices get this denial and how to fix or appeal it correctly.
How to Handle Collecting Client Debt in a Behavioral Health Practice
Collecting client debt in a therapy practice is uncomfortable and risky if mishandled. Here's a practical guide for behavioral health practices to recover balances ethically.
Medicare Mental Health Billing: What Therapists Need to Know in 2026
Medicare mental health billing rules changed significantly in 2025 and 2026. What every therapist and practice owner needs to know to avoid costly denials.
How to Calculate Your Denial Rate (And What to Do When the Number Is Too High)
Learn the denial rate calculation formula, what counts as a healthy benchmark for behavioral health practices, and how to bring your rate down.
Your Insurer Paid the Claim — But Did They Pay You Enough?
Underpayments are harder to spot than denials — and just as costly. Learn how behavioral health practices identify, appeal, and recover underpaid insurance claims.
Cash Posting in Behavioral Health Billing: What It Is and How to Get It Right
Cash posting keeps your revenue cycle moving — but errors compound fast. Learn what payment posting involves, where practices go wrong, and how to fix it.
AR Cleanup: What It Is and Whether Your Practice Needs One
Aging claims piling up? Learn what AR cleanup is, warning signs your practice needs one, and how to recover revenue without derailing your current billing.
Contractors or Employees? A Behavioral Health Practice Owner Makes the Case
Sam Major, LMFT, breaks down the contractor vs. employee decision for behavioral health practice owners — covering the financial math, misclassification risk, and the control question nobody answers honestly.
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