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Introducing Phoenix Credentialing: Your Partner in Efficient Credentialing and Contract Management

Paul JonasJune 10, 20244 min read

Phoenix Credentialing, launched by BreezyBilling Director of Operations Carrie Ripley and CEO Paul Jonas, addresses the challenges mental health providers face with insurance contracts and staff credentialing. The company focuses on helping behavioral health providers navigate complex contracting and credentialing processes.

Why Start Phoenix Credentialing?

Focusing on People and Process

BreezyBilling separated credentialing into its own entity to maintain focus on billing and RCM services. According to the founders, "Good credentialers are meticulous and efficient. Great ones focus on relationships, too."

The company emphasizes a systematic approach to handle varying payer requirements while maintaining responsiveness and industry expertise.

Services Offered

1. New Provider Credentialing

Supports newly licensed providers and supervision programs with:

  • Provider data collection
  • NPPES review
  • Credentialing management site updates
  • License verification
  • Contract addition
  • Payer follow-up until decision

2. Securing New Contracts

For expanding clinics or new private practices:

  • Provider roster creation
  • Contract application assistance
  • Deep payer contract analysis
  • Practice name and location review
  • Licensed provider roster review
  • Demographics verification
  • Findings report and recommendations

3. Contract Review

Ensures contracts remain current with:

  • Provider data collection
  • Address verification
  • NPPES review
  • Provider addition to contracts
  • Follow-up until signed contract received
  • One appeal included

4. Contract and Credentialing Maintenance

Ongoing support includes:

  • Provider roster creation and maintenance
  • Annual roster reviews
  • Discounted contract updates
  • NPPES maintenance
  • Bundled service discounts

5. Credentialing Maintenance

Prevents recredentialing lapses through:

  • Provider roster management
  • Annual reviews
  • New provider credentialing
  • Payer portal maintenance
  • Recredentialing management
  • NPPES individual NPI maintenance

Company Approach

The organization operates on four principles:

Process: Understanding each payer's specific requirements and continuously improving efficiency.

Transparency: Demystifying credentialing processes and setting realistic expectations about timelines.

Meticulousness: Ensuring accuracy and completeness to achieve correct results on first attempt.

Responsiveness: Maintaining quick turnaround on payer communications and provider questions.

About the Founders

Paul Jonas - Founder and CEO

Carrie Ripley - Founder and President

Based in Minnesota with team members across multiple states, the company serves behavioral health providers nationwide.

Contact Information

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