Introducing Phoenix Credentialing: Your Partner in Efficient Credentialing and Contract Management
Phoenix Credentialing, launched by BreezyBilling Director of Operations Carrie Ripley and CEO Paul Jonas, addresses the challenges mental health providers face with insurance contracts and staff credentialing. The company focuses on helping behavioral health providers navigate complex contracting and credentialing processes.
Why Start Phoenix Credentialing?
Focusing on People and Process
BreezyBilling separated credentialing into its own entity to maintain focus on billing and RCM services. According to the founders, "Good credentialers are meticulous and efficient. Great ones focus on relationships, too."
The company emphasizes a systematic approach to handle varying payer requirements while maintaining responsiveness and industry expertise.
Services Offered
1. New Provider Credentialing
Supports newly licensed providers and supervision programs with:
- Provider data collection
- NPPES review
- Credentialing management site updates
- License verification
- Contract addition
- Payer follow-up until decision
2. Securing New Contracts
For expanding clinics or new private practices:
- Provider roster creation
- Contract application assistance
- Deep payer contract analysis
- Practice name and location review
- Licensed provider roster review
- Demographics verification
- Findings report and recommendations
3. Contract Review
Ensures contracts remain current with:
- Provider data collection
- Address verification
- NPPES review
- Provider addition to contracts
- Follow-up until signed contract received
- One appeal included
4. Contract and Credentialing Maintenance
Ongoing support includes:
- Provider roster creation and maintenance
- Annual roster reviews
- Discounted contract updates
- NPPES maintenance
- Bundled service discounts
5. Credentialing Maintenance
Prevents recredentialing lapses through:
- Provider roster management
- Annual reviews
- New provider credentialing
- Payer portal maintenance
- Recredentialing management
- NPPES individual NPI maintenance
Company Approach
The organization operates on four principles:
Process: Understanding each payer's specific requirements and continuously improving efficiency.
Transparency: Demystifying credentialing processes and setting realistic expectations about timelines.
Meticulousness: Ensuring accuracy and completeness to achieve correct results on first attempt.
Responsiveness: Maintaining quick turnaround on payer communications and provider questions.
About the Founders
Paul Jonas - Founder and CEO
Carrie Ripley - Founder and President
Based in Minnesota with team members across multiple states, the company serves behavioral health providers nationwide.
Contact Information
- Email: info@phoenixcredentialing.com
- Phone: 612-594-5875
- Address: 7525 Mitchell Rd, Eden Prairie, MN 55344
Ready to make billing breezy?
Get in touch to learn more about our approach. We’d love to sit down and talk about your practice.